Join the team

Sales Support Specialist || The Wine Cellars, Pulborough, RH20 1AQ || Part-Time, Monday to Friday, 10:00am – 3:00pm


Who We Are

At Hennings Wine Merchants, wine isn’t just our job – it’s our passion. From everyday favourites to rare finds, we’ve been serving wine lovers and trade customers across the UK with expertise, personality, and a good splash of humour since the 1960s. Based at our Wine Cellars/Office in Pulborough, we’re a friendly bunch who take pride in what we do – and we’re looking for someone brilliant to join us!

 

The Role

We’re on the hunt for a super-organised, people-loving Sales Support Specialist to help keep our sales operation ticking along nicely. You’ll be the behind-the-scenes hero – supporting our sales team, chatting with customers, keeping the admin in shape, and making sure things run smoothly.

 

What You’ll Be Doing

  • Processing orders
  • Helping customers over telephone and email – friendly and reliable service is our thing
  • Keeping customer records and sales info up to date
  • Working with the team to make sure deliveries go without a hitch
  • Assisting with digital admin, customer lists, offers, and even the odd event or tasting
  • Pitching in wherever needed – we’re a small team that supports each other

 

What We’re Looking For

  • Organised, reliable and calm under pressure
  • Great communication skills (and a sense of humour never hurts)
  • Comfortable using Microsoft Office (especially Excel and Outlook)
  • Experience in admin, customer service or sales support
  • An interest in wine – no need to be an expert, but we’d love it if you’re curious and keen to learn
     

Bonus Points For

  • Experience in the wine trade or a WSET qualification
  • Knowledge of E-commerce
  • CRM or order management sales and stock processing systems experience
     

What’s In It For You?

  • A competitive hourly rate based on experience
  • Staff discount - yes, you’ll get to try the good stuff 
  • Support for wine training (including WSET courses)
  • A lovely working environment in the Sussex countryside
  • Family-friendly hours: Monday to Friday, 10:00am – 3:00pm
  • Being part of a passionate, down-to-earth team who really enjoy what they do


How to Apply

Pop over your CV and a short cover letter to alison.howard@henningswine.co.uk telling us why you’d be a great fit.