Join the team
Sales Support Specialist || The Wine Cellars, Pulborough, RH20 1AQ || Part-Time, Monday to Friday, 10:00am – 3:00pm
Who We Are
At Hennings Wine Merchants, wine isn’t just our job – it’s our passion. From everyday favourites to rare finds, we’ve been serving wine lovers and trade customers across the UK with expertise, personality, and a good splash of humour since the 1960s. Based at our Wine Cellars/Office in Pulborough, we’re a friendly bunch who take pride in what we do – and we’re looking for someone brilliant to join us!
The Role
We’re on the hunt for a super-organised, people-loving Sales Support Specialist to help keep our sales operation ticking along nicely. You’ll be the behind-the-scenes hero – supporting our sales team, chatting with customers, keeping the admin in shape, and making sure things run smoothly.
What You’ll Be Doing
- Processing orders
- Helping customers over telephone and email – friendly and reliable service is our thing
- Keeping customer records and sales info up to date
- Working with the team to make sure deliveries go without a hitch
- Assisting with digital admin, customer lists, offers, and even the odd event or tasting
- Pitching in wherever needed – we’re a small team that supports each other
What We’re Looking For
- Organised, reliable and calm under pressure
- Great communication skills (and a sense of humour never hurts)
- Comfortable using Microsoft Office (especially Excel and Outlook)
- Experience in admin, customer service or sales support
- An interest in wine – no need to be an expert, but we’d love it if you’re curious and keen to learn
Bonus Points For
- Experience in the wine trade or a WSET qualification
- Knowledge of E-commerce
- CRM or order management sales and stock processing systems experience
What’s In It For You?
- A competitive hourly rate based on experience
- Staff discount - yes, you’ll get to try the good stuff
- Support for wine training (including WSET courses)
- A lovely working environment in the Sussex countryside
- Family-friendly hours: Monday to Friday, 10:00am – 3:00pm
- Being part of a passionate, down-to-earth team who really enjoy what they do
How to Apply
Pop over your CV and a short cover letter to alison.howard@henningswine.co.uk telling us why you’d be a great fit.