Please note that our couriers will not be operating on Friday 19th or Monday 22nd April (the cheek of it). Orders placed up to 3pm on Thursday 18th April, with next day delivery selected, will be delivered on Saturday 20th April. Orders placed after this time will not be delivered until Wednesday 24th April. If you qualify for local delivery please contact us to check your delivery date.
UK* courier deliveries
Next day delivery is FREE for orders over £100. Orders under this attract a flat charge of £7.50. We aim to send all orders received by 3pm Monday – Friday on a next day* service (including delivery on Saturday). The stock levels of our wines are marked throughout our site so you can see exactly what’s available on a next day service and what is stored elsewhere in our company so takes a touch longer, 2-4 days, to despatch and deliver. All deliveries require a signature unless otherwise stated (see Signatures section below). If the recipient isn’t in, our couriers will attempt to leave the delivery in a requested safe place or return it to their depot for re-delivery. We use DPD for our courier deliveries so you can add and amend delivery instructions ‘in flight’. *Some parts of the UK are classed as ‘remote’ by our courier company so may be sent on a slower service or will incur separate or additional costs – please see Scotland deliveries and UK ‘remote’ deliveries section below for further details.
UK ‘remote’ deliveries
All other deliveries are charged per case or part (1 case is 9 litres of wine, equivalent to 12x 75cl bottles). Some areas of the country listed below have a higher carriage charge which will be clearly shown at checkout and will have a longer delivery time (up to 2-5 working days). Scottish Highlands and Islands (AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3); Northern Ireland (BT) – 48 hour road service; Isle of Man (IM) and Scilly Isles (TR21–25). Please contact us if you would like more than 4 cases sent to any of these areas so we can provide you with the most cost effective quote.
Next day delivery is not available to all parts of Scotland. Deliveries to postcodes AB31-56, FK17-21, G83, HS1-9, IV, KA27-28, KW0-17, PA20-78, PH15-99 and ZE will be sent on a two day service once ready for despatch.
Costs of delivery
We charge all courier deliveries at below cost so never make any money on them. We’ve chosen to utilise a reliable courier, DPD, with a strong and robust network as well as an incredibly strong, yet pricey by comparison to most, superior recycled packaging solution. This means that sometimes you’ll see cheaper delivery options available through other companies but we’d prefer that your order arrived on time and in one piece.
You’ll receive email updates so you can track the progress of your delivery and if you provide a mobile telephone number you’ll also receive interactive SMS to let you know your parcel’s progress. Our couriers, DPD, have industry leading tracking that allows you to update your preference when your delivery is on the move.
All of our deliveries require a signature. If you request, verbally, via email or in the comments section at checkout, that we leave your order without a signature this is done so entirely at your own risk and any losses will not be replaceable.
Local delivery via Hennings Wine
If you live within our local delivery area you’ll be able to select the local delivery option at checkout. If you’ve spent under £75 there will be a £4.99 charge whereas if you spend over £75 delivery will be free! We have designated delivery days throughout the South East so will contact you to let you know when one of our driver’s will deliver. Postcodes covered are: BN1, BN2, BN3, BN5, BN6, BN7, BN8, BN11, BN12, BN13, BN14, BN15, BN16, BN17, BN18, BN41, BN42, BN43, BN44, BN45, GU1, GU2, GU3, GU4, GU5, GU6, GU7, GU8, GU9, GU16, GU17, GU46, GU47, GU26, GU27, GU28, GU29, GU30, GU31, GU32, GU33, GU35, GU52, KT22, PO1, PO2, PO3, PO4, PO5, PO6, PO7, PO8, PO9, PO10, PO11, PO12, PO13, PO14, PO15, PO16, PO17, PO18, PO19, PO20, PO21, PO22, RH1, RH2, RH3, RH4, RH5, RH6, RH10, RH11, RH12, RH13, RH14, RH15, RH16, RH17, RH20, SO14, SO15, SO16, SO17, SO18, SO19, SO20, SO21, SO22, SO23, SO24, SO30, SO31, SO32, SO50, SO51, SO52 and SO53.
Delivery to the following destinations requires a minimum order of £75 and will take between 2-7 working days to be delivered. There is a two case maximum purchase for international addresses – please contact us if you would like to purchase more than this and we’ll arrange a quote for you. All goods despatched are UK VAT and Duty paid; any local charges will need to be arranged and paid for by the customer. Prices below are per case or part (1 case is 9 litres of wine, equivalent to 12x75cl bottles). The first price is for orders under £200 and the price in brackets is for orders over £200 per case:
- Austria – £29.99 (£19.99)
- Belgium – £17.99 (£9.99)
- Czech Republic – £29.99 (£19.99)
- Denmark – £19.99 (£9.99)
- Finland – £29.99 (£19.99)
- France – £19.99 (£9.99)
- Germany – £14.99 (£4.99)
- Guernsey – £15.99 (£8.99)
- Hungary – £29.99 (£19.99)
- Ireland – £14.99 (£7.50)
- Italy – £24.99 (£14.99)
- Jersey – £15.99 (£8.99)
- Latvia – £24.99 (£14.99)
- Luxembourg – £17.99 (£9.99)
- Netherlands – £12.99 (£7.99)
- Poland – £29.99 (£19.99)
- Portugal – £34.99 (£24.99)
- Slovakia – £29.99 (£19.99)
- Spain – £29.99 (£19.99)
- Sweden – £25 (£17.50)
We now offer a free collection service from our shops. Simply place your order online, selecting your preferred shop, and we’ll email you to let you know when it’s ready to collect. We aim to get all orders to the chosen shop between 1-3 working days after you’ve placed your order. Please ensure you have your payment card and a copy of your order (electronic or printed) when collecting as a member of our team will need to check this against your order. Please note that you must be over 18 years old to collect alcohol from one of our shops.
You can find answers to a number of common questions about our delivery services over on our FAQs page.