Christmas courier deliveries
Our last day for sending courier delivered orders (UK mainland non-remote) is Wednesday 20th December 2017. Orders placed on this date must be made by 12pm and have all the stock available for next day delivery to enable us to send in time for Christmas Day. Please note our usual restrictions and conditions in the sections below still apply. Orders placed up to 12 pm on Thursday 21st December may still arrive in time but we’ve added a 24 hour buffer to try to resolve any issues with delivery.
Christmas local deliveries via Hennings Wine
If you live within our local delivery area you’ll be able to select the local delivery option at checkout. Orders placed by 8am on Monday 18th December will be delivered before Christmas Day. Please be aware that orders placed after this may still be delivered in time but we will let you know straight away if we are unable to provide a pre-Christmas Day delivery. We’ll always try our best to get your order to you in time.
Christmas international delivery dates
Please contact us for international last delivery dates.
Website order dispatch between Christmas and the New Year
Please note that due to bank holidays and restricted courier collections we will not be despatching orders from 24/12/17 to 26/12/17 and 29/12/17 to 02/01/17. Orders placed between or during these dates these dates will be sent as soon as possible. Next day orders placed before 12pm on 27/12/17 should be delivered on 28/12/17 and orders placed by 12pm on 28/12/17 should be delivered on 29/12/17.
UK* courier deliveries
Next day delivery is FREE for orders over £100. Orders under this attract a flat charge of £7.50. We aim to send all orders received by 12pm Monday –Thursday on a next day service (excluding weekends and Bank Holidays). Orders placed on a Friday before 12pm will be sent for delivery on Monday. The stock levels of our wines are marked throughout our site so you can see exactly what’s available on a next day service and what is stored elsewhere so takes a touch longer, 2-4 days, to despatch. *Some parts of the UK are classed as ‘remote’ by our courier company so will incur separate or additional costs – please see UK ‘remote’ deliveries section below for further details.
Free delivery selections
Please note that free delivery on our gift selections is only available within our standard UK courier zones so excludes some parts of the UK that are classed as ‘remote’ by our courier company. A list of these areas can be found below in our UK ‘remote’ deliveries section.
Next day before 10AM (orders placed Monday-Thursday) and Saturday services will also be available for orders placed before 12pm and where available Next Day Delivery stock is shown. ‘Before 10am’ orders placed on a Friday before 12pm will be sent for delivery on Monday (excluding Bank Holidays) whereas those placed over the weekend on this service will be sent on the Monday for delivery Tuesday.
Isle of Wight deliveries
Deliveries to the Isle of Wight are free if over £200. Delivery on orders under this to the Isle of Wight is charged at £14.99. Speed of delivery can vary between next day and 2-4 working days).
UK ‘remote’ deliveries
All other deliveries are charged per case or part (1 case is 9 litres of wine, equivalent to 12x 75cl bottles). Some areas of the country listed below have a higher carriage charge which will be clearly shown at checkout and will have a longer delivery time (up to 5 working days). Scottish Highlands and Islands (IV, HS, KA27–28, KW, PA20–49, PA60–78, PH17–26, PH30–44, PH49–50 and ZE); Northern Ireland (BT) – 48 hour road service; Isle of Man (IM); Scilly Isles (TR21–25). Please contact us if you would like more than 4 cases sent to any of these areas so we can provide you with the most cost effective quote.
Costs of delivery
We charge all courier deliveries at cost or below so never make any money on them. We’ve chosen to utilise a reliable courier with a strong and robust network as well as an incredibly strong, yet pricey by comparison to most, superior recycled packaging solution. This means that sometimes you’ll see cheaper delivery options available through other companies but we’d prefer that your order arrived on time and in one piece.
You’ll receive email updates so you can track the progress of your delivery and if you provide a mobile telephone number you’ll also receive interactive SMS to let you know your parcel’s progress.
All of our deliveries require a signature. If you request, verbally, via email or in the comments section at checkout, that we leave your order without a signature this is done so entirely at your own risk and any losses will not be replaceable. If you request this on a courier delivery you will only receive an email confirming despatch and no SMS updates.
Local delivery via Hennings Wine
If you live within our local delivery area you’ll be able to select the local delivery option at checkout. If you’ve spent under £75 there will be a £4.99 charge whereas if you spend over £75 delivery will be free! We have designated delivery days throughout the South East so will contact you to let you know when one of our driver’s will deliver.
Delivery to the following destinations requires a minimum order of £75 and will take between 2-7 working days to be delivered. There is a two case maximum purchase for international addresses – please contact us if you would like to purchase more than this and we’ll arrange a quote for you. All goods despatched are UK VAT and Duty paid; any local charges will need to be arranged and paid for by the customer. Prices below are per case or part (1 case is 9 litres of wine, equivalent to 12x75cl bottles). The first price is for orders under £200 and the price in brackets is for orders over £200 per case:
- Austria – £29.99 (£19.99)
- Belgium – £17.99 (£9.99)
- Czech Republic – £29.99 (£19.99)
- Denmark – £19.99 (£9.99)
- Finland – £29.99 (£19.99)
- France – £19.99 (£9.99)
- Germany – £14.99 (£4.99)
- Guernsey – £15.99 (£8.99)
- Ireland – £20.50 (£9.99)
- Italy – £24.99 (£14.99)
- Jersey – £15.99 (£8.99)
- Luxembourg – £17.99 (£9.99)
- Netherlands – £12.99 (£7.99)
- Poland – £29.99 (£19.99)
- Portugal – £34.99 (£24.99)
- Spain – £29.99 (£19.99)
We now offer a free collection service from our shops. Simply place your order online, selecting your preferred shop, and we’ll email you to let you know when it’s ready to collect. We aim to get all orders to the chosen shop between 1-3 working days after you’ve placed your order. Please ensure you have your payment card and a copy of your order (electronic or printed) when collecting as a member of our team will need to check this against your order. Please note that you must be over 18 years old to collect alcohol from one of our shops.
You can find answers to a number of common questions about our delivery services over on our FAQs page.