Overview

We respect your privacy and seek to protect your personal data at all times. Hennings Wine collects and updates information about users of its services in several ways. It may obtain this information via direct contact with you, from third parties such as other users or automatically via your use of our services. This information includes your contact details, registration details, support problems, details around participation in events, prize draws or surveys and certain relevant details of your preferences.

Data we collect

If you are a registered user of our website we also gather information about your use of our services, such as generic types of data accessed, times and volume of use of the services and Traffic Data from the use of our Website. Traffic Data includes logs, details of networks, data and systems accessed, details of the sender and recipients of messages sent over our services, times and location of log on or access, duration of sessions, clickstream and similar usage or system data. Traffic Data may sometimes be traceable to/related to not just companies but named individuals. Before you register with Hennings Wine for access to membership areas of our website, you can browse our website anonymously.

Specific customer information

Upon request we provide site visitors with access to all information including proprietary information that we maintain about them (but not other users unless required to do so by law) including unique identifier information (e.g. customer number or password) and contact information (e.g. name, address, phone number). Users can access this information by emailing or writing to us.

User information

For each visitor our web server automatically recognises the users domain name. We also collect the email addresses of those who communicate with us via email and aggregate information on what pages users access or visit. Information volunteered by the user such as site registrations is also collected. The information we collect is used primarily for internal review and to improve the content of our website. It is also used to notify users about updates to our services. This information is not shared with other organisations for commercial purposes.

Marketing opt-out

You have a right to ask us at any time not to contact you by way of direct marketing. You can do this by contacting sales@henningswine.co.uk.

Third parties

Except where the law permits or unless you specifically agree, we do not sell or rent your personal data to other companies or individuals. We do not share or sell our customer list to any third party.

Cookies

Cookies are pieces of software, which may be sent and recorded on your computer. These cookies enable us to collect information about how our website is being used and to manage them more efficiently. Until you have registered, the cookie will only track general usage patterns and technical information about your computer type and will not be used to identify you individually. After registration, cookies will be used to collect information on you to facilitate your website experience. You can turn off the ability to receive cookies by adjusting the browser on your computer but you should note that if you do so, this may distort the quality of service and data you receive. Cookies are not used to collect your personal information.

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